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Privacy policy

You provide us with information, and we do our best to process it carefully. This privacy statement provides you with a clear overview of the personal data we process, how we handle it, and why we collect it.

These are the personal data we process:

  • Your first and last name;
  • Address details;
  • Phone number;
  • Email address;
  • Location data;
  • Data about your activities on our website;
  • Internet browser and device type;
  • IP address;
  • IBAN bank account number (business);
  • Other personal data that you actively provide in contact.

Special and/or sensitive personal data that we process
We do not collect data about website visitors under the age of 16 without parental or guardian consent. If you believe that we have collected personal data about a minor without permission, please let us know via, and we will delete this information immediately.

For what purposes do we process your personal data?

  • To send invoices and handle payments;
  • To be able to call or email you if necessary;
  • For the delivery of goods and services;
  • For sending any newsletters;
  • To inform you about changes to our services and products;
  • To analyze behavior on our website and improve the website.

How long we retain this personal data
We do not retain your personal data longer than necessary for the purposes for which they are collected. If you would like to know more about our retention periods, please contact us via:

Sharing personal data with third parties
We do not sell your data to third parties and only share it when necessary for the performance of our agreement with you or to comply with legal obligations. We enter into a data processing agreement with companies that process your data on our behalf to ensure the security and confidentiality of your data.

Cookies or similar techniques that we use
Retain Music uses functional, analytical, and tracking cookies that do not infringe on your privacy. We use cookies with technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that track your surfing behavior. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. Additionally, you can also delete all information previously stored through your browser's settings.

Viewing, modifying, or deleting data
You have the right to view, correct, delete, or transfer your personal data. You can also object to its processing. To do so, please send an email to:

How we secure personal data
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or if there are indications of misuse, please contact us at: